FAQs
How do I use the fan?
- When the power switch is pressed, a white light is displayed and the fan turns on.
- Gently press the switch button to increase the power levels.
- The white light will flicker when the fan’s battery is low.
- Use the Type-C USB port to charge the fan with the cable provided.
How are the fans designed?
Each and every fan is uniquely designed and customised by hand.
This means that customised fans of the same design are not identical.
What are the product safety instructions?
- Keep the fan away from water or liquids. If exposed, turn it off and let it dry completely before use.
- Do not attempt to remove the built-in lithium battery.
- Avoid dropping the fan to prevent internal and external damage.
- Do not charge on flammable surfaces or in temperatures over 40°C.
- Stop charging immediately if the fan becomes hot while plugged in.
- Not suitable for children. Keep the fan out of children’s reach.
Can I place a return for an item?
Yes, returns are accepted within 14 days of receipt of delivered order. Please review our full return policy for details.
Can I exchange a product purchased?
It is not possible to place an exchange request. You will need to return your item and place a new order.
How can I be notified when new products are available?
Sign up to our mailing list to receive updates on new product releases